Get In Touch
Call or text us — we answer fast.
The fastest way to get mitigation help is to pick up the phone or send a text. We respond to messages within one business day.
Don't wait — call or text now
Property damage gets worse by the hour. Whether it's a burst pipe, smoke damage, or mold you've just found, reach us directly and we'll start the response right away.
Prefer to share details in writing? Text us or use the email below. For the assessment process, see our mitigation estimate information.
What to include when you call or text
Start with your name, property address, and a callback number. Describe what happened, when you first noticed the problem, which rooms are affected, and whether water is still entering the building. Mention standing water, a recent fire, smoke damage, visible mold, or storm damage so the team can understand the immediate priorities.
Photographs can help explain visible conditions if you can take them from a safe location. Do not enter a damaged structure, touch electrical equipment near water, or disturb mold-affected materials to get a better picture. For immediate threats to life or safety, contact emergency services first; mitigation is not a replacement for emergency responders.
Choose the right next step for your property
For wet floors, walls, or ceilings after the source is stopped, review water damage mitigation. For residue or odor after a fire, see fire and smoke mitigation and content pack-out. For growth associated with a moisture problem, read about mold remediation. Storm mitigation covers temporary protection and stabilization, not permanent roof repairs.
If you have opened an insurance claim, keep the claim number and adjuster contact details available for the assessment. Insurance claim documentation can include photographs, moisture records, drying logs, and contents inventories. Your insurer—not the mitigation provider—determines coverage, deductibles, and payment under your policy.